Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, take or takes possession of the goods.
If you have ordered several goods as part of a single order and the goods are delivered separately, the withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, take or takes possession of the last goods.
In the case of the delivery of a single good in several partial shipments or pieces, the withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, take or takes possession of the last partial shipment or the last piece.
To exercise your right of withdrawal, you must inform us
ECODESIGN company engineering & management consultancy GmbH
Schwindgasse 4/2
1040 Vienna
Austria
E-mail: info@varroa-controller.com
Telephone: +43 1 40 35 611 33
of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
You may also exercise your right of withdrawal via the withdrawal request form down below. If you use this online function, we will promptly send you an acknowledgment of receipt on a durable medium (e.g. by email), including information on the content of your withdrawal statement and the date and time of its receipt.
To comply with the withdrawal period, it is sufficient for you to send the notification concerning the exercise of your right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal / Refund and Return
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we were informed about your decision to withdraw from this contract.
For this reimbursement, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.
You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods. Due to the nature of the goods, returns can only be made by freight forwarding service. The amount of the return shipping costs depends on the respective return location within the EU and may therefore vary from country to country. The estimated return shipping costs within the EU amount to a maximum of at most approximately EUR 250.00. We kindly ask you to return the goods in their original packaging, if possible.
You shall only be liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
To
ECODESIGN company engineering & management consultancy GmbH
Schwindgasse 4/2
1040 Vienna
Austria
E-mail: info@varroa-controller.com
I/We hereby give notice that I/We withdraw from the contract concluded by me/us for the purchase of the following goods:
………………………………………………………………………………………………
Ordered on (*) / received on:
………………………………………………………………………………………………
Name of consumer(s):
………………………………………………………………………………………………
Address of consumer(s):
………………………………………………………………………………………………
………………………………………………………………………………………………
Signature of consumer(s) (only if this form is notified on paper):
………………………………………………………………………………………………
Date:
………………………………………………………………………………………………
(*) Delete as appropriate.